AI Won’t Change Companies Without Great UX

Even brilliant algorithms need thoughtful design.

Business process redesign and better training are important, but better use cases – those real-world tasks and interactions that determine everyday business outcomes – offer the biggest payoffs. Privileging smarter algorithms over thoughtful use cases is the most pernicious mistake I see in current enterprise AI initiatives. Something’s wrong when optimizing process technologies take precedence over how work actually gets done.

Source: AI Won’t Change Companies Without Great UX – HBR

Predictive-policing startup CivicScape released all its code so it can be scoured for bias — Quartz

“By making our code and data open-source, we are inviting feedback and conversation about CivicScape in the belief that many eyes make our tools better for all,” the company writes on Github. “We must understand and measure bias in crime data that can result in disparate public safety outcomes within a community.”

Source: Predictive-policing startup CivicScape released all its code so it can be scoured for bias — Quartz