The accent gap: How Amazon’s and Google’s smart speakers leave certain voices behind

Amazon’s Alexa and Google’s Assistant are spearheading a voice-activated revolution, rapidly changing the way millions of people around the world learn new things and plan their lives.

But for people with accents — even the regional lilts, dialects and drawls native to various parts of the United States — the artificially intelligent speakers can seem very different: inattentive, unresponsive, even isolating. For many across the country, the wave of the future has a bias problem, and it’s leaving them behind.

Source: The accent gap: How Amazon’s and Google’s smart speakers leave certain voices behind